FAQ
Do you offer free shipping?
Yes, we offer free shipping on orders over $100 within Australia.
What is your return policy?
We accept returns within 14 calendar days of purchase for unworn items with tags attached. Items must be in their original condition with all tags.
How long does delivery take?
Standard delivery takes 3–7 business days within Australia. Express shipping options are available at checkout.
Do you ship internationally?
Yes! We ship to New Zealand, the European Union, and the United States. Estimated delivery times are as follows:
- New Zealand: 5–10 business days
- European Union: 10–20 business days
- United States: 10–20 business days
All international orders are shipped via reliable postal services. Shipping rates are calculated at checkout based on your location and order weight.
Will I be charged customs duties or taxes on international orders?
International orders may be subject to customs duties, import taxes, or VAT depending on your country's regulations. These charges are the responsibility of the recipient and are not included in our shipping rates unless stated otherwise. We recommend checking with your local customs authority for more information before placing your order.
How do I care for my modest wear?
We recommend hand washing or gentle machine wash in cold water. Hang dry to maintain fabric quality and avoid direct sunlight to preserve colors.
What sizes do you offer?
We offer a range of sizes to suit different body types. Please check the size guide on each product page for specific measurements.
Can I track my order?
Yes! Once your order ships, you'll receive a tracking number via email so you can follow your package.
How can I contact customer service?
You can reach us through our Contact Us page or email us directly. We typically respond within 24 hours.